Privacy policy

Here's how your information is handled when you shop with Ellmont London.

What Information We Collect

When you place an order, we collect your name, email address, shipping and billing address, and payment information (credit card details, or information linked to Apple Pay or Google Pay). We also gather information about the device and browser you're using to access our site.

How We Use Your Information

The information collected is used to process your orders, send you order confirmations and shipping updates, and communicate with you about your purchases or any questions you might have. It also helps us improve our website and the service we provide.

Cookies and Tracking

Like most websites, we use cookies to enhance your browsing experience, remember your preferences, and understand how you use our site. This might include tracking which pages you visit and the products you view.

Third Parties

We use Shopify to power our online store. Shopify handles your data as described in their own privacy policy. Payments are processed through Apple Pay and Google Pay, and your payment information is subject to their respective privacy policies.

Data Security

We take your security seriously. Our website uses SSL encryption to protect your personal information during transmission. Payment details are also encrypted through Apple Pay and Google Pay.

Your Rights

You have the right to access, correct, or delete your personal data. If you'd like to do any of these things, please contact us at info@ellmontlondon.com.

Data Retention

We keep your information for as long as is necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.