Terms of service

These Terms of Service govern access to and use of the website Ellmontlondon.com (the “Website”), which is operated by Ellmont London, as well as all products and services offered through the Website.

1. Introduction

This website is operated by Ellmont London. By accessing or using our website, you agree to be bound by these Terms of Service. If you don't agree with any part of these terms, please don't use our site.

2. Use of Website

You must be at least 16 years old to use this website. If you create an account, you're responsible for maintaining its confidentiality and for all activities that occur under your account.

3. Products and Pricing

We try to make sure product descriptions and prices are accurate. However, errors can happen. We don't guarantee that product descriptions, pricing, or availability are always correct. Prices are subject to change without notice.

4. Orders and Payment

When you place an order, it's an offer to buy the products. We reserve the right to accept or reject your order for any reason. Payment must be received before we process your order. We accept various payment methods, as indicated on the site. All transactions are processed in GBP.

5. Shipping and Delivery

Refer to our Shipping Policy for details on shipping times, costs, and delivery information.

6. Returns and Refunds

You have 30 business days from the date of delivery to return an item. See our Return Policy for complete instructions and eligibility requirements.

7. Intellectual Property

All content on this website, including text, images, and logos, is owned by Ellmont London or our licensors and is protected by copyright laws. You may not use our content without our express written permission.

8. User Content

If you submit any content to our website (e.g., reviews), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are responsible for the content you post.

9. Prohibited Activities

You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website. This includes, but is not limited to, hacking, distributing malware, or interfering with other users' access.

10. Limitation of Liability

To the fullest extent permitted by law, Ellmont London shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or the products purchased through it.

11. Indemnification

You agree to indemnify and hold Ellmont London harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands.

13. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. Continued use of the website after any such changes constitutes your acceptance of the new Terms of Service.